We are required to charge sales tax on all orders being shipped to Wisconsin or South Carolina, unless we have a Resale/Tax Exemption Certificate on file. If you would like to file a form and receive Tax-Exempt status, please print the form Resale/Tax Exemption Certificate and fax it to 1.800.692.5864. Please provide your email address that you are registered with so that we may connect the form with your account. You must be registered on the website and use Account checkout in order to not be charged sales tax.
If you prefer to mail your order and need an order form, we have provided PDF files of the front and back of our order form for your convenience.
Using the form below you may email customer service with questions regarding a specific order. Please do not use this form to request a Jung Seeds and Plants Catalog (see below). For general shipping and the Jung Guarantee information, please check this website before emailing customer service.
If you need to report that a plant or product has failed please call our customer service department at 1.800.297.3123 for either a replacement or a credit voucher, to be used on a future order. (Please read our guarantee before calling.)
Placing an order through our website will automatically place your name on our mailing list. If you still wish to request a catalog, please visit eGardenersplace.com to request a printed catalog.