By mail: | By phone: 1.800.297.3123 Monday - Friday 8am - 4:30pm CST |
By email
Using the form below you may email customer service with questions regarding a specific order. Please do not use this form to request a catalog (see below). For general shipping and guarantee information, please check this website before emailing customer service.
If you need to report that a plant or product has failed please call our customer service department at 1.800.297.3123 for either a replacement or a credit voucher, to be used on a future order. (Please read our guarantee before calling.)
Request A Catalog
Placing an order through our website will automatically place your name on our mailing list. If you still wish to request a catalog, please visit eGardenersplace.com to request a printed catalog.